Customer Testimonials
Had an awesome experience buying my first truck! Very low pressure and easy going atmosphere. Shoutout to Stephen Holten for getting me in my new rig!
We had.a good experience buying a SUV from Metropolitan Ford. Our sales advisor, Stephen Holden was incredibly helpful and knowledgeable and made sure we had a good experience. Overall sales team was very welcoming, courteous and friendly. Would definitely recommend them.
Had a great experience with Ray Hansen. I highly recommend him for your sales experience.
The staff at Metropolitan Ford is professional and courteous. Whether it is refinancing or maintenance on your vehicle, they are excellent.
Working with Tony Reyes was easy. Very good communication, and very pleasant overall experience. Highly recommended!
The service department was very helpful
Ray was very easy to work with wasn't overly pushy definitely was working for me to the best of his ability
Love Metropolitan Ford 2nd time buying my f350 there Ray my new salesman was awesome to work with look for doing business with him again
Prompt courteous service. Highly recommend.
Great sales and financing experience. Had another vehicle worked on in the service department while purchasing the new truck and they also did a great job. Very satisfied with the whole experience.
I highly recommend visiting Metropolitan Ford. Their level of service is exceptional. I have never been disappointed with my experience there. I will be a lifetime customer of this dealership for purchasing vehicles and getting them serviced. Jerry Chapman in particular deserves so much recognition for his effort of establishing personal connections. Thank you!!
Everyone we spoke with was super nice and helpful. They were able to find the perfect car for us too!
Excellent Sales and Finance teams. Available to answer questions before and even after the sale!
I'm so happy about my F150 and thankful for all of Ray's help! He made the process so easy and enjoyable and even went the extra mile and dropped the truck off at my house after a cleaning! Highly recommend working with Ray and getting your best vehicle at Metro Ford!
I bought a Certified Pre-Owned 2019 Expedition platinum a few weeks ago, and it was a great process despite not getting a lot for my trade-in. However, I have noticed my tires have bad wear patterns on them, and 1 tire is bald on the inside. The battery stopped starting the car on cold days and was only tested at half of the rated CCA and is 5 years old. I called the dealer about the Blue Advantage CPO that came with the car but they they were no help but after really pressing the issue of the CPO, they said they would ...
I worked with Ray on the purchase of a Bronco Sport. The entire process was smooth.
My wife and I stopped by to check out some trucks Jon Wiswell approach us and told us everything about one expecific truck , he invited us inside for more details about it and we ended up walking out with a new truck , would recommend him 100% and would like to go back for new car in the future!
I recently worked with Ray Hansen on the purchase of a used truck. Ray was a great communicator, greeted me as I walked in the door, and had the truck I was interested in ready to go for a test drive. Ray answered all of my questions leading up to the sale of the truck. Thank you Ray for your professional customer service and the smooth purchasing process.
Very helpful with getting many of my recalls fixed. The valet service was very helpful.
I recently had an exceptional experience purchasing a Tesla, thanks to the outstanding professionalism and service provided by Ray and Marc. From the moment I walked in, they made the entire process smooth and stress-free. Ray was incredibly knowledgeable about the Tesla models, answering all my questions in detail, and Marc’s approach was equally impressive—he ensured that all the paperwork and financing were handled quickly and efficiently. What really stood out was how they both worked seamlessly together, offering clear, transparent communication every step of the way. They never pushed me into any decisions, giving me all the ...
My salesman Steven was excellent to work with as well as the delivery expert Jerry. Both very personable and professional guys. I had a fantastic vehicle buying experience thanks to them. 10/10 would recommend Meteopolitan Ford.
Purchasing from Tony at Metropolitan Ford was easy and Fast. We are happy with our new Escape.
The entire staff from Eric the GM to Jerry the salesman were thorough, professional, fast, and courteous. Of all the vehicles I’ve ever bought, this Expedition from Metropolitan Ford was the fastest and most professional. Great price, too!
Jon Wiswellwas such a great help getting my new Mach E. Really easy experience!
This was my first new car. Right away Patrick put me at ease and welcoming. He answered all my questions. Thank You
I bought a used (like-new) truck from Metropolitan Ford. They made the process incredibly easy. I worked with Dan Beckman as my inquiry originated online - he took time to answer questions via text, provided solid info, and handoffs with the finance team (wonderful guy) to talk warranty and the sales manager to talk about a few items/pricing was all seamless. Quick too - didn't spend all day in the dealership when it came to the purchase. Good group and good experience. Recommend them if you're looking for a Ford in the Twin Cities or if you ...
Mike Jones is the best! He helped me get into the truck of my dreams efficiently and made each step painless. Because of his first rate service, I will be back in the future for any car/truck needs. Thank you!
Jon Wiswell was great to work with! Helped me get my first new car!!! So excited!!
Great experience! Go see Steve Evans.
Great sales team from the start with Mike Dixon through to the sign out and the expert run through at Delivery with Jerry Schmaltz.
Dan Beckman and Eric Bjorgaard were great to work with! Fast and easy transaction for both new purchase and trade value.
Fast and efficient service on my 2015 Ford Escape which was recalled.
Jon did an excellent job in finding the Maverick pickup truck that I wanted.
We bought a truck today, and had the pleasure of working with Stephen Holten in sales. Stephen was an absolute pleasure to work with and he made the experience great from start to finish. I would highly recommend this dealership and especially working with Stephen.
We found a car we liked online and used the chat on our way there. Dan quickly took over the chat for the bot and was eager to help us find what we wanted. By the time we arrived, Dan was on it. We drove the vehicle, he told us all about it and the features while we drove, and decided to purchase as soon as we were back from the test drive. Dan went over everything in detail with us and made me feel comfortable every step of the way. Highly recommend working with Dan!
We bought a new Super Duty, Jon Wiesel was great to work with!!
Great dealership! Mike in Leasing was very friendly and very efficient. He was very accessible and answered all my questions. I left very happy and will gladly go back when I am im the market for another Ford.
I worked with and excellent experienced salesperson, Mike Dixon. He worked hard to meet all my needs and was a great communicator. I had a very positive leasing experience.
Mike Dixon is great! He was very helpful through the whole process. Thank you for making my car purchases less stressful. You were very kind and not pushy at all! Thank you!!!
I’ve been very satisfied with Metropolitan Ford for service in the past but I have the absolute best experience with Patrick during the purchase of my beautiful new Bronco! Professional, personable and knowledgeable!!
Dan Beckman came in on his day off to help me in an emergency situation. I has to leave for Texas the next morning. We got all the financing done, then Dan recruited Jerry to help me move my 400-500 pound container from my old van to the new one. It was hot and humid that day but they just pushed through it. You don't see that kind of service or dedication very often anymore. I've always been a satisfied Metropolitan Ford customer, but this goes way above and beyond the expected service level. I am a customer ...
Over the course of searching for a vehicle I met with Dan Beckman. Although at the time the dealership had not received the 2025 Explorers in yet he kept me informed and contacted me when they finally arrived. After reviewing and test driving I decided to opt for the 2024 model. He was very attentive and made my visit and purchase of the vehicle easy and timely - always keeping me informed. Unfortunately, I was unable to respond to the Ford survey due to it winding up in my Clutter file and then expiring I would have gave Dan great marks and ...
Worked with Steve Evans on a used car purchase. Very positive experience. Steve answered all my questions promptly & was great to work with. We were in & out quickly which was very important to us.
I was in need of a new van in a hurry. I called a salesman who I had worked with before. It was his day off but someone got a message to him about my situation. He called me, got me pre approved and came in on his day off! After all the paperwork was finished, he and another employee helped me move my container from my old van into my new van on a hot and humid day. These folks went way above and beyond anything I expected just to help me out! This is just another reason I'...
No stress, no hassle; thanks Mike Dixon!
I went in to get my vehicle checked & serviced (older vehicle), and was thinking if I should keep it or get a new one. After looking at some new vehicles and seeing all options offered, with financing, I decided to purchase a new one w/the eccellent, service and help of Salesperson Mark. Highly Recomended, Thank You, ---S Santiago
Extremely impressed with John and the service team at Metro Ford. Two other metro dealerships (Freeway and Apple) were dismissive of my wife’s new, under warranty, Bronco. They told us it would be several weeks before they could look at her car which was dead in our garage. John arranged to have it picked up, evaluated, and dropped back off the same day. He quickly diagnosed the issue, ordered parts and was able to get it in to fix the next day. I’ll be returning for all my truck and her Bronco service needs going forward. Thanks John!
great experience buys a truck. Patrick is excellent and professional!!!!
Eric and Patrick are amazing, follow up, candidness plus good people!
This is my third time buying a vehicle from Metropolitan Ford with Jerry Schmaltz in sales, and Michael Martinez in finance. Both Jerry and Michael go above and beyond to make my experience as pleasant and seamless as possible. I really appreciate them both. I highly recommend this Ford Dealership!
Mark L was very helpful in answering our questions and helping to show us the cars we were interested in.
I had such a great experience with Jerry Chapman the first time, many years ago when he sold me my little silver Focus, that I came back to Jerry for my newest vehicle! He makes the process so quick and easy, he listened to what I wanted and he definitely delivered! Thank you Jerry and the team at Metropolitan Ford!
Patrick is amazing and very helpful with everything I've ever needed in purchasing vehicles. Thanks, Patrick!
Great experience with Metropolitan Ford. Mike and Michael made it an easy transaction for me. Will be back for my next upgrade.
Worked with Mark Leuthard in the past wonderful experience with him.
Mark Leuthard I have known him for 15 year Mark a good sales person to talk to, I have known multiple people that have purchased a vehicle through mark and are very happy with Is positive experiences Call mark Or go see him at metropolitan ford
Mark Leuthard does a wonderful job of taking care of his customer needs and wants. Helping them find the vehicle that suits them. He’s knowledgeable,trustworthy and attentive. Looking for a vehicle now or in the future, call or see Mark for your next vehicle.
I Purchased my first Ford from Mark and Mike at Metropolitan Ford Eden Prairie today. I have been itching to get into a pick up after nearly a decade of owning Jeep Wranglers (I like my vehicles fun & capable). I Did my research and knew I wanted a Ford F-150 (Tremor). I went to two other ford dealers closer to home that were quick to suggest special ordering the truck I wanted which can take 6-8 months. This is less than ideal when you're ready to make a purchase and know what you want. Instead at Metropolitan Ford, ...
Service delivered on time per agreement
I've purchased vehicles from Mark Leuthard over the years and rely on his expertise and advice for any l future purchase!! 🎈
Fantastic customer service and sales experience at Metro Ford. Zero pressure environment and efficient paperwork process. Seriously, all car buying experiences should be like this one.
I recently purchased two new Ford Bronco Sports. The dealership gave me an awesome deal. The sales person was great as well as the entire buying experience was one of the best I've had with a new vehicle.
I have been servicing my Ford trucks at Metropolitan Ford for 21 years. The longevity speaks volumes. This was the first time, however, that I purchased a vehicle from them. It was an absolutely stellar experience. I had a specific F-150 that I was looking for, and Patrick O’Bryant found the exact truck for me in Tennessee. He proved his worth many times over. Working with Patrick was a no nonsense, no stress process- no BS or gamesmanship. A straight and transparent relationship. I couldn’t speak more highly of Patrick, and would not hesitate to recommend him to anyone ...
Just bought my 2023 f250 lariat Tremor from Patrick O’bryant. Great help great salesman, and seems like a great guy. Thanks for all the help after as well!
Great sales crew. Process of ordering a new car was very smooth, will clear & friendly communication from all.
Even though I didn't purchase a ford f150. I think customer service is very good. I trust drove a few f150s and they always had another one that I was looking at. I would recommend this dealership to anyone.
Even though I was unable to get into a car yet, Jon went above and beyond. After 2 hours with him, not only did I leave with a 6 month plan to obtaining a newer vehicle, I also made a great professional friendship. Funny and knowledgeable from start to a witty finish. Jon and Metropolitan Ford have a soon to be new loyal customer. I appreciate everyone that works there. Cheers 🍻
I went in to Metropolitan Ford knowing what I wanted to see. I met Steve Evans as I walked in the door. What a great guy! He brought me to the used GMC Acadia I came in to see, took it for a test drive and the rest is history. Steve’s professionalism along with the rest of the team made it a breeze through the transition of the sale. I would highly recommend Steve at Metropolitan Ford if you’re in the market for a new to you vehicle!
Next-level service and great experts. I went in looking for a truck and they treated me with respect, they were polite and friendly, and the guy I worked with (Jon W.) knew what the heck he was talking about. Didn’t feel like he was trying to sell me anything. He just worked to help me get into what I wanted. Which he did.
I bought a new Escape from Jon and he was great to work with!!
bought my new Bronco from Jon and he was a joy to work with!
I was shopping for a car and Jerry Chapman was my salesman. He was informative, knowledgeable, respectful, and helped me find a great deal. I’m loving the Ford Bronco sport! The sales manager, Michael Martinez was also helpful and essential to finding me a great deal. Overall, I had a great experience with Ford and all of the staff that helped me!
Thank you to Dan and the Metropolitan Ford team for a truly wonderful experience in purchasing a Bronco. Not only were we expertly walked through all of our options, we all had so much fun throughout the process. We were heard, they were fair, and they listened to what our needs were. A remarkable team in every way. (And we love our Bronco!)
Great experience from the time I walked up to the time we drove off in a new vehicle.
Jon Wiswell was great to work with!
Great guick service
On 07/01/24 I had an issue with my company Ford F-250. I drove to Metropolitan Ford in Eden Prairie without a scheduled appointment. I met with Steve Clark. Steve talked to one of his technicians (who was busy) and got my truck issue corrected in a very short period of time. Steve was very polite and professional and saved my busy day. Thank you, Steve.
Bought my new Escape from Jon Wiswell I can't recommend him enough
Mike did a great job in answering questions and helping us get our new vehicle.
Eric Bjorgaard and his staff were incredible to work with. Most efficient car purchase I’ve ever had. Highly recommend
Working with Metropolitan Ford and their Service Representative Mike was excellent from start to finish. His communication was excellent throughout. He ensured we selected a vehicle pickup time that was convenient for me, that I understood the likely duration of the diagnostic work and repair, that I understood the cost, and that we selected a drop-off time for the vehicle following the repair that was convenient for me and that returned the vehicle as soon as possible. This was the best repair experience I have had with any dealership ever!
Eric Bjorgaard and Tony Reyes were exceptionally helpful and knowledgeable! Absolutely recommend!
Jon Wiswell helped me out and he is such a kind guy and sales person! He told me exactly what he knew about each car and helped me pick out cars that matched what I was looking for.
Great staff and sales people. Highly recommend! Go see Jerry S. One of the best in the biz. Not a pushy salesperson, wants what is best for you.
They made us feel like a family member, not just another customer. Are salesman Dan Beckman and Michael Martinez in finance were great to work with.
Mike Dixon and Mike Nelson at Metro Ford have made my car buying experience flawless . Making my requests come true. Finding a car that meets my needs and going above and beyond. Service department and finance department also are above and beyond. Thank you !
It’s a great service for working people to have your car picked up and returned. The employees were very considerate and did a great job.
We purchased a used Ford Explorer recently and were very happy with the streamlined sales and finance experience at Metropolitan Ford. From start to finish the staff was professional, knowledgeable and efficient. Our sales representative Gary Essig was great and we will definitely look him up while shopping for vehicles in the future. We'll recommend him to our friends and family as well. The Explorer was in great shape at a fair price. Thanks again Gary and Metropolitan Ford!
I had another great buying experience with my salesman Ken Page and all his connections at Metropolitan Ford of Eden Prairie. Everyone at Metroford was straighforward and transparent with everything from start to finish. I knew the approximate trade in value of existing vehicle, cost of new vehicle and all options as well as 3rd party vendor services like rust protectant and window tinting all prior to sitting down to do the final deal. No surprises when I came in for final transaction. I was out the door in an hour. You can understand why Metro Ford has been in ...
I hope I never have to buy from another dealership, this group is amazing! Patrick O'Bryant goes above and beyond. He is so helpful, trustworthy, and enjoyable to work with. Exceptional!