Customer Testimonials
This is my third time buying a vehicle from Metropolitan Ford with Jerry Schmaltz in sales, and Michael Martinez in finance. Both Jerry and Michael go above and beyond to make my experience as pleasant and seamless as possible. I really appreciate them both. I highly recommend this Ford Dealership!
Mark L was very helpful in answering our questions and helping to show us the cars we were interested in.
I had such a great experience with Jerry Chapman the first time, many years ago when he sold me my little silver Focus, that I came back to Jerry for my newest vehicle! He makes the process so quick and easy, he listened to what I wanted and he definitely delivered! Thank you Jerry and the team at Metropolitan Ford!
Patrick is amazing and very helpful with everything I've ever needed in purchasing vehicles. Thanks, Patrick!
Great experience with Metropolitan Ford. Mike and Michael made it an easy transaction for me. Will be back for my next upgrade.
Worked with Mark Leuthard in the past wonderful experience with him.
Mark Leuthard I have known him for 15 year Mark a good sales person to talk to, I have known multiple people that have purchased a vehicle through mark and are very happy with Is positive experiences Call mark Or go see him at metropolitan ford
Mark Leuthard does a wonderful job of taking care of his customer needs and wants. Helping them find the vehicle that suits them. He’s knowledgeable,trustworthy and attentive. Looking for a vehicle now or in the future, call or see Mark for your next vehicle.
I Purchased my first Ford from Mark and Mike at Metropolitan Ford Eden Prairie today. I have been itching to get into a pick up after nearly a decade of owning Jeep Wranglers (I like my vehicles fun & capable). I Did my research and knew I wanted a Ford F-150 (Tremor). I went to two other ford dealers closer to home that were quick to suggest special ordering the truck I wanted which can take 6-8 months. This is less than ideal when you're ready to make a purchase and know what you want. Instead at Metropolitan Ford, ...
Service delivered on time per agreement
I've purchased vehicles from Mark Leuthard over the years and rely on his expertise and advice for any l future purchase!! 🎈
Fantastic customer service and sales experience at Metro Ford. Zero pressure environment and efficient paperwork process. Seriously, all car buying experiences should be like this one.
I recently purchased two new Ford Bronco Sports. The dealership gave me an awesome deal. The sales person was great as well as the entire buying experience was one of the best I've had with a new vehicle.
I have been servicing my Ford trucks at Metropolitan Ford for 21 years. The longevity speaks volumes. This was the first time, however, that I purchased a vehicle from them. It was an absolutely stellar experience. I had a specific F-150 that I was looking for, and Patrick O’Bryant found the exact truck for me in Tennessee. He proved his worth many times over. Working with Patrick was a no nonsense, no stress process- no BS or gamesmanship. A straight and transparent relationship. I couldn’t speak more highly of Patrick, and would not hesitate to recommend him to anyone ...
Just bought my 2023 f250 lariat Tremor from Patrick O’bryant. Great help great salesman, and seems like a great guy. Thanks for all the help after as well!
Great sales crew. Process of ordering a new car was very smooth, will clear & friendly communication from all.
Even though I didn't purchase a ford f150. I think customer service is very good. I trust drove a few f150s and they always had another one that I was looking at. I would recommend this dealership to anyone.
Even though I was unable to get into a car yet, Jon went above and beyond. After 2 hours with him, not only did I leave with a 6 month plan to obtaining a newer vehicle, I also made a great professional friendship. Funny and knowledgeable from start to a witty finish. Jon and Metropolitan Ford have a soon to be new loyal customer. I appreciate everyone that works there. Cheers 🍻
I went in to Metropolitan Ford knowing what I wanted to see. I met Steve Evans as I walked in the door. What a great guy! He brought me to the used GMC Acadia I came in to see, took it for a test drive and the rest is history. Steve’s professionalism along with the rest of the team made it a breeze through the transition of the sale. I would highly recommend Steve at Metropolitan Ford if you’re in the market for a new to you vehicle!
Next-level service and great experts. I went in looking for a truck and they treated me with respect, they were polite and friendly, and the guy I worked with (Jon W.) knew what the heck he was talking about. Didn’t feel like he was trying to sell me anything. He just worked to help me get into what I wanted. Which he did.
I bought a new Escape from Jon and he was great to work with!!
bought my new Bronco from Jon and he was a joy to work with!
I was shopping for a car and Jerry Chapman was my salesman. He was informative, knowledgeable, respectful, and helped me find a great deal. I’m loving the Ford Bronco sport! The sales manager, Michael Martinez was also helpful and essential to finding me a great deal. Overall, I had a great experience with Ford and all of the staff that helped me!
Thank you to Dan and the Metropolitan Ford team for a truly wonderful experience in purchasing a Bronco. Not only were we expertly walked through all of our options, we all had so much fun throughout the process. We were heard, they were fair, and they listened to what our needs were. A remarkable team in every way. (And we love our Bronco!)
Great experience from the time I walked up to the time we drove off in a new vehicle.
Jon Wiswell was great to work with!
Great guick service
On 07/01/24 I had an issue with my company Ford F-250. I drove to Metropolitan Ford in Eden Prairie without a scheduled appointment. I met with Steve Clark. Steve talked to one of his technicians (who was busy) and got my truck issue corrected in a very short period of time. Steve was very polite and professional and saved my busy day. Thank you, Steve.
Bought my new Escape from Jon Wiswell I can't recommend him enough
Mike did a great job in answering questions and helping us get our new vehicle.
Eric Bjorgaard and his staff were incredible to work with. Most efficient car purchase I’ve ever had. Highly recommend
Working with Metropolitan Ford and their Service Representative Mike was excellent from start to finish. His communication was excellent throughout. He ensured we selected a vehicle pickup time that was convenient for me, that I understood the likely duration of the diagnostic work and repair, that I understood the cost, and that we selected a drop-off time for the vehicle following the repair that was convenient for me and that returned the vehicle as soon as possible. This was the best repair experience I have had with any dealership ever!
Eric Bjorgaard and Tony Reyes were exceptionally helpful and knowledgeable! Absolutely recommend!
Jon Wiswell helped me out and he is such a kind guy and sales person! He told me exactly what he knew about each car and helped me pick out cars that matched what I was looking for.
Great staff and sales people. Highly recommend! Go see Jerry S. One of the best in the biz. Not a pushy salesperson, wants what is best for you.
They made us feel like a family member, not just another customer. Are salesman Dan Beckman and Michael Martinez in finance were great to work with.
Mike Dixon and Mike Nelson at Metro Ford have made my car buying experience flawless . Making my requests come true. Finding a car that meets my needs and going above and beyond. Service department and finance department also are above and beyond. Thank you !
It’s a great service for working people to have your car picked up and returned. The employees were very considerate and did a great job.
We purchased a used Ford Explorer recently and were very happy with the streamlined sales and finance experience at Metropolitan Ford. From start to finish the staff was professional, knowledgeable and efficient. Our sales representative Gary Essig was great and we will definitely look him up while shopping for vehicles in the future. We'll recommend him to our friends and family as well. The Explorer was in great shape at a fair price. Thanks again Gary and Metropolitan Ford!
I had another great buying experience with my salesman Ken Page and all his connections at Metropolitan Ford of Eden Prairie. Everyone at Metroford was straighforward and transparent with everything from start to finish. I knew the approximate trade in value of existing vehicle, cost of new vehicle and all options as well as 3rd party vendor services like rust protectant and window tinting all prior to sitting down to do the final deal. No surprises when I came in for final transaction. I was out the door in an hour. You can understand why Metro Ford has been in ...
I hope I never have to buy from another dealership, this group is amazing! Patrick O'Bryant goes above and beyond. He is so helpful, trustworthy, and enjoyable to work with. Exceptional!
John Wiswell was great to work with!
I had the absolute pleasure of working with Gary Essig during my truck buying experience. Gary walked me through the process with excellent customer service and made sure that I was fully taken care of and satisfied with my new vehicle. Would highly recommend Metroplitan Ford and working with Gary!
The Quick Lane service option is great. Friendly and considerat people.
I enjoyed test driving the MachE. It had many of the features I was looking for in this type of vehicle.
Patrick O’Bryant at this dealership was very helpful and attentive to us in our recent vehicle purchase, which we had to make quickly. He made sure to answer all of our questions and concerns, got us into the right car that fit our needs, and followed up with us afterwards!
Just got our 2nd car from these guys, Patrick was very helpful to our process of getting the car!
We recently purchased a Ford Maverick Hybrid from Metropolitan Ford. Our salesperson was Patrick O’ Bryant. He was very personable and wonderful to work with. He made the whole experience a pleasant one. Next time you’re thinking Ford, think Metropolitan Ford and then ask for Patrick. My wife and I both believe that you will enjoy the experience.
Great Experience! Worked with Jon Wiswell (sales) and Mike Nelson (sales manager) to acquire a 2024 Bronco Heritage! Great communication from my first inquiry and throughout the entire process. Both are absolute professionals. Highly recommended! Thanks guys.
Great buying experience with Dan Beckman. Awesome facility with competitive pricing. Definitely would buy from this dealership again. Torrey in finance was also fantastic and made the process smooth and relaxing!
The sales staff is exceptional every time. We have purchaesd 5 vehicles since 2011 from Tony. The service staff is as well.
5 stars for Mike and the service department. I called ahead, he had the part already ordered and ready to install. Dropped car off on a Tuesday afternoon for a Wednesday appointment. They called a couple of hours later on Tuesday and my car was already complete. AMAZING! The phone calls, communication . . . all of it. Thank you.
Absolutely 💯 Amazing. Dan was my salesman and he was kind, knowledgeable but most of all not pushy. I took 2 days to think over my potential purchase and I didn’t feel rushed at all. When it came time to sign the paperwork, Dan came in on his day off to meet with me and Mike the finance guy couldn’t have been more of a pleasure to work with! I would highly recommend this dealership and will return for future purchases!! Great job team!
Our sales person Patrick O’Bryant was great and I would recommend him to anyone shopping for a vehicle!
Amazing car buying experience! Metropolitan Ford had by far the most friendly staff and comfortable show room. From start to finish everything was beyond expectation.
Incredibly friendly and attentive staff here, they went above & beyond to make my car buying experience enjoyable and exciting! Jon Wiswell was very approachable and responsive throughout the whole process. He put in extra time to familiarize himself with my used Subaru forester to educate me on its features before handing over the keys. Overall, a professional and cordial team.
Easy to find and helpful service department.
Jon gave great service and was very knowledgeable. The whole process was very smooth!
To get to the point: Metropolitan Ford has my 100% endorsement, and I offer it with enthusiasm. Their dealership is 963 miles from my home, and I am extremely glad I chose to work with them. I gave Patrick O’Bryant a $1,000 deposit last spring, so that he could order my 2024 Maverick as soon as the order banks opened. I was out of the country at the time but he took care of everything, and the new truck arrived in the first week of January. I live in Tennessee, but the Ford dealer here had failed to place my order the year ...
I worked with Jon Wiswell on purchasing an Expedition from Metro Ford. Jon was great to work with, no pressure, and no surprises. When I had a question a few weeks later on a factory setting, Jon got right back to me with the needed information--Very appreciated!
Good people. Good service!! I would definitely recommend them if anyone looking to buy a car.
Jon Wiswell made the experience very comfortable. He took the time to locate and secure the truck that fit my needs.
Metropolitan Ford is a great dealership! Patrick O’Bryant helped me get into the car I wanted fast and easy! He even brought the car to my work to test drive! Would buy from again! Thanks, Jesse
Pat O’Bryant and the people down at metro Ford are great! Pat even brought the car to my work to test drive before I made the purchase. I will be looking at metropolitan ford for my next car buying experience. Thanks again!
I recently bought a 2023 F-150 and my experience was fantastic! Mike Skog guided me through the entire process, making it a pleasure to work with him. I look forward to visiting the dealership for future services like oil changes. Great people, and I trust them highly for buying a new vehicle!
We made our most recent vehicle purchase at Metropolitan Ford. Stephen Holten in sales is so knowledgeable and easy going. We worked with Michael Martinez in Finance. They were able to get us an amazing extended warranty while still being under our budget. We love our Lincoln Nautilus! We would highly recommend Stephen and the rest of the team to anyone in the market for a vehicle. This was our 2nd vehicle from them and I know we’ll return when it’s time to buy another one.
Great service and prices. Best place to bring your car or truck. They are the best.
Initially, I was hesitatant about going to an unfamilier dealership, but from the moment I walked in the door, I was treated like an old friend. Although purchasing a new vehicle can be stressfu Dan B. went above and beyond what I consider resonable expections to ensure that my experience was pleasent, efficent and productive. If youre looking for a car dealer who is as pleasent as he is knowledgeable, then Dan is your man!
I recently worked with Dan Beckman to purchase my Ford Bronco. Dan was extremely kind and welcoming from the time I arrived when he greeted me at the door. He helped me through the entire process from test driving the vehicle, negotiating terms and the trade of my previous vehicle, and getting me all set up to enjoy my new purchase. He was very helpful, thorough, and made me feel comfortable and confident that I came to the right place. Thanks so much, Dan! If you’re in the market for a new vehicle, I recommend metro ford — ask for ...
FRIENDLY STAFF and I bought a cool Ford Explorer SUV! same day deal, fun easy exciting experience...car deal!
I customer ordered a new 2024 Ford Edge ST and the entire experience was top notch. Dan explained the process in detail and kept me updated as my new Edge was being built and delivered in just under 3 months (less than the original estimate). While I'm not new to the Edge I absolutely love this new one and looking forward to some road trips in my future.
They usually call with the vehicle ready before I even get home. They always explore my credits/points prior to my departure during drop-off to ensure best pricing/amount due.
Everyone here is very friendly and helpful!
Steve Holten helped me with purchasing my first car and made the process as smooth as possible
My wife and I purchased a new (to us) vehicle here. It was a great experience from start to finish. Jon Wisell was very helpful, courteous, and a pleasure to work with. I asked a lot of questions. If Jon didn't have the answer, he found the answer. The finance personnel was also very great to work with. We would definitely not hesitate to shop here again.
Metropolitan Staff and GM Eric are Rock solid and very Friendly and help! I highly recommend them.
Excellent service
Great deal and great customer service.
Jon Wiswell was great! I bought a 2014 Explorer from him, honest man and totally painless process; he even bought me a Butterburger while I waited for it to be cleaned up for delivery
Excellent service and support
The actual oil change and related services was (as usual) very good. However. the service rep came back to me in the waiting room, informing me the following services were recommended: Spark plugs, 4X4 package, fuel induction service, transmission flush for nearly $1,000. Bare in mind, my 2019 Ford F-150 has only 67,500 miles and none of these services are recommended by Ford at this mileage. As a matter of fact, the transmission flush is only recommended at 150,000 miles. These so call recommendations are insulting for assuming I would be that stupid and represent a degree of greed and dishonesty I find appalling. ...
I can’t say enough great things about Mike Jones, and the team at Metropolitan Ford! We got the exact explorer that we wanted extremely easy process throughout and wonderful financing options way better than what any bank is offering right now! If you’re in the market for a new or used vehicle, I would highly recommend that you swing by Metropolitan Ford and definitely make sure you ask for Mike Jones!!!
Jonathon went above and beyond for me and I really appreciate it.
It was a pleasure working with Jon Wisell (sales) and Mike Nelson (sales manager) to purchase a used commuter car. The market for used cars has been scarce but Jon and Mike helped me find a Honda Insight that fit the bill. They both had good communication, followed through on promises, and sold me a well sorted vehicle. Overall, it was a pain free car buying process. I would recommend Jon, Mike, or Metropolitan Ford …..And a ride in a Shelby didn’t hurt either. 🙂
We bought a Ford Edge from Patrick. Patrick has always been very helpful when we have questions and need help. He is very kind and friendly.
We just purchased our new vehicle from Metropolitan Ford and I cannot say how great the experience was. We worked with Mike Jones, Mike Dixon and Mike in finance. All three of these gentlemen were kind, knowledgeable and easy to work with. We never once felt any pressure and we were given several options for vehicles within our budget. Thank you for making this unexpected purchase that much easier.
Bought my wife a Mach E, Jon Wiswell was super great and made us feel good about transitioning to EV!
We bought a 2019 Escape from Jon Wiswell and the whole experience was hastle free, would highly recommend.
Worked with Mike Dixon here on the purchase of a 2023 Mustang Mach E. Mike was fantastic. Absolutely didn't pressure us at all. We came back two days after initially looking at the vehicle and made a completely seamless purchase. The whole process was handled, professionally, quickly, and to our satisfaction. This was our second vehicle purchase from the dealership. I would highly recommend working with Mike and working with Metropolitan Ford.